Frequently Asked Questions

Event Questions

Where does Step it Up for Clearbrook take place?
The walk/run begins and ends in Cronin Park in Arlington Heights. Click here to see the course map.  Click here to see the site map.

When is Step it up for Clearbrook?
Saturday, September 21, 2019

Is it a walk or run?
It is both! There is a 5K run option (both a fun run and a chipped/timed option), and a 1 mile walk option. Our 5K runners will start first followed by walkers. Don't worry if you can't complete the whole race. You are still welcome to join us for the festivities!

I can’t attend the event. Can I still fundraise for Clearbrook?
Absolutely! Please select the “virtual walker” option during the registration process. A fundraising page will be created for you when you complete the registration process. Please let us know if you would like us to send you a t-shirt at

How much does it cost to participate?
The registration fee is $25 for fun runners (not chipped/timed) and walkers. The fee for timed/chipped runners is $35. 

We also offer a Kids Dash for $10. This is a short run around the park. Kids will get a shirt and access to event activities. Kids 10 and younger only, please.

Registration fee includes an event t-shirt, sponsor goodies, and food/drink at the event.

Why does it cost more to register for the chipped/timed run?
The chipped/timed run requires additional equipment. The additional registration fees cover the cost of this equipment.

There will be a prize for the top male and female finishers.

All chipped runners will have access to see their official time after the event.

Can I bring my kids? Do I need to register them?

Yes, you can bring your kids to the event. The registration fee helps cover the costs of the event: t-shirts, food, water, event management etc. If your child would like a t-shirt and will be partaking in food and event activities, we request that they be registered to help cover expenses. The Kids Dash is available for children 10 and younger. All individuals who wish to receive a t-shirt must be registered.

Are there activities for families?
Yes. There will be face painting, tattoos, bubbles, bag set, jenga, and a playground, and other activities for kids located in the Fun Zone.

What is the Event Day Schedule?
7:30AM Registration. If you have picked up your t-shirt and/or runner’s bib and have no additional donations to turn in, you do not need to register or check-in on event day.

8:00AM Program

8:30AM 5K Run Begins

9:00AM 1 Mile Walkers

9:45AM Kids Dash

10:00AM  Event wraps up

Is there food served at the event?

Yes. A small variety of breakfast foods and coffee will be provided. We will have bagels, Dunkin Donuts, pastries from Corner Bakery, and more. There will also be water available.

What is the walk/run route?

The walk/run is in the neighborhood surrounding downtown Arlington Heights. There will be volunteers and signs to guide you throughout the course.  Traffic will be stopped by Arlington Heights police to accommodate walkers/runners crossing roads. Click here to see the course map.

Are there water stops along the walk/run route?

 Yes. There will be a few stops along the course. There is also water at the finish line.

Where can I park on event day? 

There is a free parking garage a couple blocks north of the event in downtown Arlington Heights. There is handicap parking available at South Middle School. Please do not park in that lot unless you need handicap parking. There is also street parking available throughout downtown Arlington Heights and in surrounding neighborhoods. Please be respectful of our neighbors when you park on their street.

Can I bring a stroller?

Step it up for Clearbrook is a family-friendly event and strollers are welcome. We ask that you be considerate of other walkers and runners and keep to the outer edge of the walk/run path.

Can I bring a dog?

Dogs are part of the family-friendly atmosphere. Well-behaved, quiet dogs are welcome.  Please bring your own refuse bags and clean up after your dog. Please be considerate of other walkers/runners.

Do I get a t-shirt?
All registered participants will receive an event t-shirt. Please choose the correct size in the registration process as we order based on the size you submit.  

When and where can I pick up my t-shirt?
Info to come!

Is there a gear check available?
Yes.  Please be sure to arrive early enough to get your gear checked before the race starts.

Are there bathrooms available?

Yes. There will be port-a-potties on site.

I want to volunteer. Where do I sign up?

 Please visit our volunteer page for more information.

What is Clearbrook?

Clearbrook is committed to being a leader in creating innovative opportunities, services and supports for people with disabilities.

We serve people over a range of ages and disabilities, from children diagnosed with developmental delays at birth, to the unique needs of seniors with disabilities, and all ages in between.

Annually, we support over 8,000 individuals, as well as their families, in 15 counties, in over 160 communities and 50 locations throughout Chicago, the suburbs, and northern Illinois. We are proud to be the largest provider of home-based services in Illinois.

You can learn more about Clearbrook here.


How do I register for Step it up for Clearbrook online?
Click here to register. You can select to register as an individual, join a team, or create a team.  You will need a unique email address to register.

Please view this guide if you need help with the registration process. 

If you wish to register a spouse or children, you can do this as part of your transaction on step 5, "add family member."  He/she will have his/her own username and password, along with a fundraising page. 

Please note if you use the same email address, you will receive multiple confirmation emails at that same address.

Once your transaction is complete, you will receive a confirmation email receipt. 

For help with registration, please contact the Step it up for Clearbrook team at 

Online registration will remain open until 3am on Saturday, September 21.

You may register in person at the event.

What happens once I’ve registered?

A personal fundraising page will be automatically created for all registered walkers/runners. If you are part of a group that is forming a team, the team captain must register first so that you can choose to connect to the team.  The team captain will receive his/her own fundraising page and will also be in charge of creating the team fundraising page.   All team member web pages will be linked to the team web page where all donation totals will be aggregated toward the overall fundraising goal.  

Please use this guide if you need help customizing your personal or team fundraising page.

I forgot my Username and Password.  How can I find out what they are?  

 Remember that your username and password are case sensitive.  Click here to go to the login screen. 

Click on the green login button in the top right of the homepage. Follow the links for "forgot my password/email my login information."

If you have additional questions, please contact us at

Is my registration fee a donation? 

Your registration fee is not considered a charitable donation to Clearbrook. The IRS states the tax deductible amount is limited to the excess of any dollar amount contributed, less the value of goods and/or services provided by Clearbrook.

In exchange for your registration fee, you receive an event t-shirt, food/drink and the event experience. Therefore, the registration fee is not tax deductible.

All donations over and above the registration fee are tax-deductible charitable gifts that will help to support Clearbrook clients and programs.

Do I have to raise $250?

We hope that each walker/runner raise $250, allowing Clearbrook to provide opportunities for clients. However, it is not a requirement to participate. If you raise $250, you will earn a Clearbrook hoodie. See more details here.

Can I register the day of the event?

 Yes. Please give yourself plenty of time to register before the beginning of the walk/run (8:30 a.m.).  You will need to fill out an event waiver and pay the registration fee.  We cannot guarantee to have your t-shirt size in stock, but we will do our best!



I received some check donations. How do I get those to Clearbrook?

You can send them to the address below or drop them off. Be sure to include a note with your name so we can apply the funds to your fundraising total, or simply use this form.  Make sure the donor information is complete on the check so we can issue a tax receipt. Checks should be made payable to Clearbrook.

Step it up for Clearbrook
1835 W. Central Rd
Arlington Heights, IL 60005

We will continue receiving donations for the event (online or otherwise) until the end of our fiscal year: June 30, 2020.

I am uncomfortable asking friends and family to donate.  Can you give me ideas?
Step it up for Clearbrook is a wonderful way for you to share your passion about Clearbrook and the clients we serve. Click here for some fundraising ideas.

Can friends and family make a donation to a walker/runner by going through the main website?

Yes. Direct them to this site.  They will be directed to look for you by first or last name.  They can also search for team. You can also send them the link from your personal fundraising page and they can click on the donate button on that page.   

Someone donated to me and they don’t show up on my webpage.

The donor may have selected , “I wish to remain anonymous” when s/he donated to your web page.  The donor may have donated to your team (in which case they would not show up on your personal page, but would appear on the team page). You may also  email us at and staff can search for the donation and apply it to your page, at the donor’s request.


Can't find the answer you are looking for? Contact us at We are here to help!